Discuss the issues of the organizational environment important to your assigned company. How do these forces impact managerial decision making?
Answer. Behind the success of Darden Restaurants is a set of values that they follow arduously and it is this factor that sets them apart from their competitors. They place particular importance on the respect and caring for others. This is also an important part of their mission statement. Respect for superiors is a normal part of organizational culture as they have position power.
The issue here is respect for subordinates and colleagues. Kind words from peers and superiors build an employee’s self esteem and the employee becomes more attached to the organization and works harder towards goals and objectives.
Another important value is diversity. Diversity is part and parcel of a global organization. Most organizations shirk away from diversity because they do not know how to manage it (Jones & George, 2003). Diversity can be a great asset for any organization if they understand how to deal with it effectively. Many people from different cultures bring in their own experience and ideas into the organization. If these ideas are shared across the company and there are no restrictions to knowledge transfer and people feel free to share their ideas, the organization becomes even more competitive. For example, Darden Restaurants promote diversity not just in employees but also in customers. They have menus in Spanish for Hispanic customers for instance (Jones & George, 2003).
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