Essay: Nursing Care & Patient Satisfaction

Sample Essay

Foundation of healthcare organizations such as Avatar International, The Myers Group, The National Research Corporation and Press Ganey are examples of how the healthcare division has become a rapidly acknowledged aspect of society. These organizations work with the patient, the physician and all other employees involved in the healthcare process in order to collect data that can be used to determine whether the healthcare division and subdivisions of the healthcare division are in progress or in regress (Avatar International LLC, 2008).

These patient surveys are designed to gather data regarding the experiences that a patient undergoes during his stay in the healthcare system. The data items include not only measures of patient satisfaction but also determinants that play a significant role in the healthcare experience. These determinants include patient expectations, treatment, attitude, environment and health outcomes related to the treatment. The collection of these data items allows healthcare professionals to determine where exactly the lacking of attention is being subjected. Hence, allowing professionals in the healthcare industry to shape the models that they use so that any deficiency observed can be made up for and the patient can be treated in a manner that motivates the patient enough to not only become loyal to the healthcare system but also advise others to do the same.

The collected data is primarily used to derive information pertaining to the improvement of training programs designed for professionals in the healthcare industry. Organizations such as Avatar international design special training programs based on the data that they collect from hospitals, clinics and similar medical institutes. It is for the same reason that hospitals and healthcare providers around the globe are beginning to take advantage of organizations of the likes of Press Ganey Associates and Avatar International.

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