Patient Satisfaction surveys are probably one of the most widely used of tools to determine the effectiveness of the healthcare system. Patient Satisfaction surveys are considered to be an excellent measure of the degree of success that a healthcare system has achieved.
It allows for the determining and eradication of deficiencies in the healthcare system. Well designed surveys in particular provide priceless data to healthcare organizations that can help them to not only improve their quality of service but also determine the degree of effectiveness on which each individual department is functioning. Perhaps the most closely measured of the variables in the healthcare system is nursing. This is not because of any nursing is regarded as an unstable or unreliable dimension of the healthcare system but one on which a large share of the responsibility of the wellness of the patient lies.
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