While numerous components of Total Quality Management as it is recognized today were being implemented by organizations before 1949, the formal realization of Total Quality Management as a highly effective management approach allowed its implementation in far more comprehensive and thorough manner (Peratec Ltd 1995). It was recognized as an effective management approach rather a management tool or instrument and it is for the same reason that it comes as no surprise the volume of literature available on Total Quality Management is highly extensive.
Total Quality Management implementation generally calls for a significant degree of change to be brought about. Much of this change has to be introduced to the personnel in an organization and it becomes imperative to bring the personnel in the organization on a unanimous level where they all thoroughly understand the role, relevance and requirement of the implementation of Total Quality Management (Kanji 1995). In essence, while the implementation of Total Quality Management does not call for the replacement of one system with another or the removal of a presently operating system.
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